Vendor management is the multi-stage process of initiating and developing relationships with providers of goods and services that a purchasing company (“the buyer”) needs for day-to-day operations and the fulfillment of its mission. From the buyer’s perspective, primary stages of vendor relationship management include:
Vendor selection:
Using an up-to-date risk profile and qualifying and segmenting based on category, location, and business unit
Risk assessment:
Performing risk due diligence based on the nature of your vendor engagement
Contract negotiation:
Establishing terms and risk KPIs
Onboarding:
With understanding of risk assessment and audit status
Managing performance and monitoring/mitigating risk:
Utilizing a matrix-based, single view of vendor and a data-driven incident model